Learn all about what a Conversational Designer is and how you can start your career in conversational design. Conversational design relatively newer industry that brings together linguistics, heuristics, and technology into a new industry. While there is no simple method on how you become a conversational designer, there are a few strategies and tips that can lead you to a career path in this field. Those that are currently in the field today have backgrounds in the business in which ... Read More about How to Become a Conversational Designer
Learn about the most common chatbot intents that are used and how you can implement them in your next chatbot project. When creating a new chatbot, you'll need to define intents in which the bot will respond to. Being able to define intents will be important because it will allow any user requests and utterances to be grouped together and direct those common requests to performing and delivering the same action or result. The most common terminology when chatbots are being planned for ... Read More about 33+ Common Chatbot Intents
If you are wondering whether a chatbot could be a solution to a problem within your organization, this post will talk about the problems that chatbots, conversational agents, and virtual agents can solve. Businesses that struggle with customer engagement can often utilize digital transformation solutions to help discover more information about what the market needs from their organization. Chatbots can be one part of this multi-faceted solution. With Alexa and Siri leading the effort in helping ... Read More about Problems That Chatbots Solve
If you are wanting to create a chatbot with AWS services, in this post you'll learn the difference between Amazon Lex compared to Amazon Polly. Improving a user experience is not the only benefit of having a conversational user interface. The ability to create a natural language interface adds a layer of sophisticated intelligence that can also help reduce cost through streamlining business processes and automating work streams. Amazon Web Services has two services in this space that ... Read More about What’s the Difference Between Amazon Lex vs Amazon Polly?
Learn all about Discord and how a Discord bot can help manage your community. First, for those that are new to Discord, I'm going to share with you an overview of what it is as well as how you can use a Discord bot to manage your community. Overview About Discord Launched in 2015, Discord is a social networking and community site that is a mix between Skype for voice calls and Reddit for discussion boards (imagine a less formal version of Slack). While it's open to anyone over 13 years old, ... Read More about What is a Discord Bot?