The Chatbot Business Framework

  • Start Here
  • Benefits
  • Implementation
  • Development
  • Insights
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Start Here

On this website, I am going to guide you through the process of building a chatbot or conversational agent that will allow you to provide insights on your customers and continue to build and streamline your business.

Whether you are a small business or a large enterprise, there are four phases of a chatbot implementation.

  1. Identify Benefits and Opportunities
  2. Learn the Fundamental Terms, Processes, and Architecture
  3. Chatbot Development Architecture
  4. Chatbot Design and User Experience
  5. Mine Data Analytics and Metrics


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Sharing the best strategies on chatbots, virtual agents, and conversational agents using NLP, AI/ML to drive customer engagement, improve user experience, and drive ROI for small business and large enterprises. Learn more ...

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