The Chatbot Business Framework

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On this website, I am going to guide you through the process of building a chatbot or conversational agent that will allow you to provide insights on your customers and continue to build and streamline your business.

Whether you are a small business or a large enterprise, there are four phases of a chatbot implementation.

  1. Identify Benefits and Opportunities
  2. Learn the Fundamental Terms, Processes, and Architecture
  3. Chatbot Development Architecture
  4. Chatbot Design and User Experience
  5. Mine Data Analytics and Metrics

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