On this website, I am going to guide you through the process of building a chatbot or conversational agent that will allow you to provide insights on your customers and continue to build and streamline your business.
Whether you are a small business or a large enterprise, there are four phases of a chatbot implementation.
- Identify Benefits and Opportunities
- Learn the Fundamental Terms, Processes, and Architecture
- Chatbot Development Architecture
- Chatbot Design and User Experience
- Mine Data Analytics and Metrics